FAQs
Welcome to our Frequently Asked Questions hub, your go‑to resource for all inquiries about our stone and marble products. Here, you’ll find clear, concise answers on topics ranging from product specifications and care guidelines to shipping, installation, and warranty information. Whether you’re a first‑time buyer or a seasoned installer, this section is designed to help you make confident, informed decisions and get the most out of your purchase. Feel free to explore the categories below or use the search bar to quickly locate the information you need.
1
Who Are We?
We are based in Fujian, China, start from 2005,sell to North America(56.19%),Southeast Asia(9.42%),Oceania(7.22%),Western Europe(6.63%),Eastern Europe(5.56%),Mid East(4.10%),Northern Europe(2.78%),Southern Europe(2.14%),South Asia(2.09%),Africa(1.88%),South America(1.65%),Central America(0.25%),Eastern Asia(0.09%). There are total about 51-100 people in our office.
2
How Can We Guarantee Quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
3
What Can You Buy From Us?
Stone products (Granite,Marble,Quartz,Onyx,Granite）
4
Why Should You Buy From Us Not From Other Suppliers?
Newstar is a professional stone supplier from China, with more than 800 kinds of stone from 50 countries around the world. We have
been in stone supplying for more than 21 years, we are Alibaba Top 10 Global E-Business. We supply One-Stop Shopping here.
5
What Services Can We Provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,Express Delivery；
Accepted Payment Currency:USD,EUR,CNY;
Accepted Payment Type: T/T,L/C,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language
E-mail: solo@newstarstone.com
Tel / Wechat / WhatsApp: +86-15059819668
Address: 7-7, Area A, Xinyuan. Metro International Mall, west of Yunlu Road, Fengze District, Quanzhou City